HMRC Pension Underpayment 2024: 200K Seniors Set to Receive £5,000 Soon

The HMRC Pension Correction Initiative is a vital program by HM Revenue and Customs (HMRC) in the United Kingdom, designed to address significant pension underpayments impacting approximately 210,000 individuals, primarily women in their 60s and 70s. These underpayments stem from administrative errors that occurred when Home Responsibilities Protection (HRP) credits were not properly transferred to National Insurance records for those who claimed Child Benefit between 1978 and 2000 without providing their National Insurance number. As a result, many individuals received lower state pensions than they were entitled to.

To correct this, HMRC has begun notifying affected individuals by sending letters in brown envelopes, informing them about the underpayment and how to claim the owed amount. The initiative seeks to accurately amend National Insurance records to reflect the correct HRP credits, with an average correction estimated to be around £5,000 per person. This effort demonstrates HMRC’s commitment to resolving the issue and ensuring pensioners receive the full amount they deserve.

Origins of the HMRC Pension Underpayments

The issue of pension underpayments, addressed by the HMRC Pension Correction Initiative, can be traced back to errors in the processing of Home Responsibilities Protection (HRP) credits. These credits were designed to help individuals, particularly women, who took time off work to care for children or other dependents. HRP ensured that time spent out of the workforce still contributed to qualifying years for a state pension.

However, between 1978 and 2000, many individuals who claimed Child Benefit did not provide their National Insurance number when submitting their claim. As a result, the HRP credits were not properly recorded in their National Insurance records, meaning these individuals were not credited for the time spent caring for children. Consequently, when these individuals reached pension age, their records showed fewer qualifying years, resulting in lower pension payouts than they were entitled to. This issue primarily affected women who were stay-at-home mothers or caregivers during that period.

Current Remediation Actions

HMRC has launched a correction campaign to resolve the underpayments caused by unrecorded HRP credits. Notifications are being sent in brown envelopes to individuals who may be affected, informing them about the underpayment and providing instructions on how to claim back the money owed.

The Department for Work and Pensions (DWP) started addressing these cases in early 2024 after HMRC sent the initial notifications in late 2023. The correction process involves a detailed review and update of the affected individuals’ National Insurance records to ensure that all HRP credits from 1978 to 2010 are properly recorded. This process is designed to ensure that pensioners receive the correct amount they are entitled to.

How to Check If You Are Affected

If you believe you may have been underpaid due to missing HRP credits, here’s how to check:

  1. Review Your State Pension Record: Check your State Pension and National Insurance records. If you reached pension age after April 5, 2010, your record should display any HRP or credits as full years. If it doesn’t, there could be missing credits.
  2. Use the Online Checker Tool: The UK government provides an Online Tool on the Gov.uk website to help you determine if you are likely eligible to claim missing HRP credits.
  3. Contact the National Insurance Helpline: If you reached pension age on or before April 5, 2010, HRP credits were recorded differently. You should contact the National Insurance helpline for assistance in checking whether HRP is reflected on your record.
  4. Complete the Required Forms: If you find discrepancies or missing HRP credits, you will need to complete the CF411 form to claim the missing credits up until March 2010.

This correction initiative ensures that those affected receive the full pension payments they were initially denied due to an administrative oversight. With an average amount of £5,000 in underpayments to be corrected, this process is a significant step in righting past errors and ensuring pension fairness.

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